Data We Hold and How We Use It
When you create an account, we collect your name, email address, phone number and the payment method you choose — whether that is bKash, Nagad or Rocket. This is the minimum we need to verify your identity and process deposits and withdrawals. We do not sell
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this data to third parties. We retain account records for as long as your account is active and for a period after closure as required by applicable regulations in the eligible regions we serve. Transaction records tied to bKash, Nagad or Rocket payments are kept separately
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as financial logs. We may share limited data with payment processors and fraud-detection services strictly to complete your transactions and keep your account secure. Any sharing beyond that requires your consent. If you are accessing from Bangladesh, your eligibility and the way local law applies to
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your data will vary — we recommend reviewing your local regulations. We use industry-standard encryption on all data in transit and at rest. You can request a copy of your data or ask us to close your account at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.